- Treat Blind people as individuals.
- Identify yourself when entering a room.
- Speak directly to the individual.
- Give specific directions (instead of vague directions).
- Touch the arm or use their name when addressing them to let them know you are speaking to them.
- Words like “blind” or “see” are fine to use.
- Do not shout.
Assisting a Blind Person
- Introduce yourself and ask them if they need assistance.
- Provide assistance if requested.
- Respect the wishes of the person who is blind.
- Do not insist on helping if declined.
- Be as specific as possible.
- Do not point and give directions at the same time.
Guiding a Blind Person
- Allow them to hold your arm and follow you as you walk.
- Hesitate briefly at a curb or flight of stairs.
- Tell the person whether the steps go up or down.
- Allow the person to find the handrail and edge of step before proceeding.
- Do not grab them and try to steer them.
- Do not grab their cane.
Guide Dog Etiquette
- Do not grab the guide dog harness.
- Do not pet, feed, or distract a guide dog.
Refer clients to an Orientation and Mobility Specialist.
The Orientation & Mobility Specialist is a certified instructor who has received specialized training in teaching people who are blind or visually impaired to travel safely, gracefully and efficiently throughout their environments including indoor and outdoor, familiar and unfamiliar. An Orientation and Mobility Specialist teaches people who are blind and visually impaired specific skills they need in order to know where they are and how to move independently, safely, efficiently to where they want to be. Usually, the O&M Specialist works with students individually.
Feeding and Eating
One way to tell what food is on the plate is to use the clock reference system. Think of the plate as a clock face with:
• 12:00 at the top (the edge that is farthest away from the person eating)
• 6:00 at the bottom (the edge that is closest to the person eating)
The clock reference system can help form a mental picture of where each food item is located on the plate. For persons with difficulty using this system, a simpler alternative is using a compass reference system in which food is described with North, South, East, West; north-east, north-west, etc.
- Utilize adaptive equipment such as plateguards, straws, dycem, and so on.
- Promote the other senses of smell, touch, proprioception, and sound.
- Use the fork and the tip of the knife to periodically check the location and arrangement of the food on the plate.
- To locate the beverage on the table, slide a hand across the tabletop to find the glass and pick it up from the bottom to keep it from tipping over.
- Consider serving certain foods in a bowl instead of plate.
- Ask for or assist with pre-cutting certain foods such as meats.
- Practice makes perfect.
- Keep clothing organized.
- Provide hand over hand assistance when introducing the skill. Fade assistance as needed.
- Color Detector Apps can use the camera to detect the color of clothes.
- Turn on cold water first, then mix with warm. Test with tactile.
- Rely on senses for showering, e.g. shampoo, soap.
- Use tactile aids, e.g. rubber bands located on top/middle/bottom of products such as body wash vs. shampoo vs. conditioner.
- Keep items easily within reach.
- Purchase items that are not breakable, e.g. plastic instead of glass.
- Utilize pump-style dispensers.
- Install grab bars.
- Consider the use of shower chairs to minimize slipping.
- Use non-slip mats.
General Assistance Technology & Smartphone Apps
- Be My Eyes is a free app that connects blind and low-vision people with sighted volunteers and company representatives for visual assistance through a live video call.
- Labeling Apps such as TalkingTag allow stickers to tag objects and be scanned and read to identify the object.
- Amazon Echo (Alexa) and Google Home can alert about unlocked doors and windows; answer general questions instead of using a computer or smartphone.
- Explore the many Smartphone Accessibility Features (both IOS and Android).
- Educate on use of Siri or text-to-speech functions; including for texting.
- Tape recorder or App for recording reminders and memos.
- Life Alert for certain individuals at-risk for falls.
- Money reader App
- Talking Calculator App
- Navigation with GPS/Map Apps
- Ask a sighted friend to help shop.
- Automatic pet feeders and litter cleaners.
- Audiobooks and public library for free reader devices.